We are pleased to begin providing Internet and email account services (complete with email Spam and Virus protection) to residents and businesses in Beech Grove. Bookmark and visit us online at www.beechgrovewireless.com to get the latest updates about this exciting new service. With Beech Grove Wireless, you will experience upload and download speeds from 512 Kbs for Dial-up buster users to 1 Mbs - 3 Mbs (1000 Kbs to 3000 Kbps) for broadband users which is 5 to 20 times faster than dialup.

What you'll need to get started:

The Beech Grove Wireless network is compatible with most of today's operating systems. Minimum requirements are at least Windows 2000, XP or Vista for PC users and OS 9 or greater for Macintosh users.

Desktop computers must be equipped with a network interface card (NIC), a piece of hardware designed to allow communication over a network. Today, most new computers come with a NIC built into the motherboard, thus eliminating the need to purchase additional hardware. Older machines not equipped with a built-in NIC can have this card installed at a nominal fee.

To ensure your computer's operating system is set up to connect with Beech Grove Wireless, complete either the Windows or Macintosh Operating Systems sections to properly configure your settings for Beech Grove Wireless.

Ruckus Gateway

• Power, Network, Wireless & Diagnostic LEDs - All lights should be on.
  

• Power Light - Green = On, Out = Off.
• If the power light is off, verify that the power brick is plugged into a live wall outlet. Also check the connection where the power plugs into the Gateway. Pull the power connector from the Gateway for 15 seconds then plug it back in. If the light remains out replace the Gateway or power brick.
• Network or LAN Light - Green = Connected, Off = No LAN connection.
• If the LAN light is off, check the network cable connections on the Gateway, on any routers and on the computers network card. Have the customer unplug and reseat the connectors. Make sure they click into place. The tang on the connector can be bent up to about a 45 degree angle to provide a solid connection. If the tang is broken, the customer must replace the cable or connector.
• Have the customer check the network card by the connector. There should be two lights, a green and an orange. The green is a link light and should be lit if there is a good connection. The orange will blink when the card is passing traffic.
• If they still can't get a green LAN light they'll either have to troubleshoot it further themselves or arrange for a technician to make a house call.
• Wireless (WAN) Light - Green = Connected, Off = No WAN connection to outside A/P.
• Make sure the Gateway is in a window facing the nearest A/P, the antenna is pointing up and isn't touching anything like an aluminum screen. Ask the customer if they have had a connection in the past or if they have moved the Gateway. Have the customer reboot the Gateway by unplugging the power connector for 15 seconds. If the light still won't come on they may have to replace the Gateway.
• Diagnostic or Air Quality LED - This gives a rough guide as to the quality of the connection between the Gateway and the access point.
• Green Steady - Good Air Quality: A steady Green LED indicates that the current environment will support quality data transmission.
• Green Flashing - Marginally Acceptable Air Quality: a flashing Green LED (on for 0.25 second, off 0.25 second) indicates that the current environment does not always meet the data transmission standard. While data transmission is possible, the quality will vary.
• Green Intermittent - Bad Air Quality: A briefly flashing Green LED (on for 0.03 second and off for 1 second) indicates that data transmission is not possible in the current environment. The brief flash also indicates that the device is still functioning.

Before you begin setting up your Beech Grove Wireless connection, consider the placement of your wireless Gateway. Just like all cell phones or radios, reception can improve or weaken when devices are repositioned. It's best to place the Gateway on a main or upper floor, preferably near an exterior wall or window and if at all possible, not in a basement. Very seldom does the Gateway work well in a basement. You may find that your Beech Grove Wireless signal strength may be enhanced by adjusting the location of your wireless Gateway.

Step I: Verify the Contents
Open the package carefully, and make sure that all of the items listed below are included. Keep the packaging materials, since in case of return or malfunction, the unit must be shipped in its original package.

For Windows users, locate and then right click the wireless icon on the lower right hand corner of your screen, then select Search for Available Wireless Networks. Locate and double click Beech Grove Wireless.

Open any Web browser like Internet Explorer, Firefox, Safari, Opera or Netscape Navigator, which should automatically take you to the Beech Grove Wireless login screen. Note: Make sure you have installed or updated your Anti-Virus and Spyware protection software. Then, fill in the requested information, using your pre-authorized user name and password, Click Connect to begin navigating the Internet through the Beech Grove Wireless Network.

By installing a broadband router/firewall, you can share your Beech Grove Wireless connection with another computer in your home. This type of router also provides protection between your personal computer and the Internet. These devices generally sell at most electronics stores for about $80 and up. Please Note: Although many routers are virtually "plug-and-play" devices, it is important to protect your router by following the directions to ensure that these devices provide a secure connection.

• Right click on the wireless icon next to the clock then left click on View Available Wireless Networks.
  
  
  
• Click on the Ruckus Gateway SSID using the WPA Security, for example using V54 then click on Change Advanced Settings
  
  
  
• Set the Network Authentication: to WPA-PSK then Data encryption: to TKIP. Enter in your wireless password given to you by Beech Grove Wireless for the Network key: then confirm the network key. Click OK to exit.
  
  
  
• Open your Web browser like Safari, Firefox, Internet Explorer, Opera or Netscape. If you see the Nomadix Login Screen, then login using your username or account name that must be followed by @beechgrovewireless.com, sample: if your username is jdoe you would use jdoe@beechgrovewireless.com.

• Right click on the wireless icon next to the clock then left click on Connect to a network.
  
  
  
• Click on the Ruckus Gateway SSID using the WPA Security, for example using V54.
  
  
  
• Click on the Manually set up a wireless network Set up a new wireless network Choose this to connect to a hidden network or create a new wireless profile. Click on Next >.
  
  
  
• Click on V54 then click connect.
  
  
  
• Click on Close to exit.
  
  
  
• Open your Web browser like Safari, Firefox, Internet Explorer, Opera or Netscape. If you see the Beech Grove Wireless Nomadix Login Screen, then login using your wireless username or account name that must be followed by @beechgrovewireless.com, sample: if your username is jdoe you would use jdoe@beechgrovewireless.com.

• Click on the wireless icon in the upper right corner. Select the Ruckus SSID sample V54 then click OK
  
  
  
• Select WPA2 Personal, then enter in your wireless password given to you by Beech Grove Wireless for the pass phrase, then click OK
  
  
  
• Open your Web browser like Safari, Firefox, Internet Explorer, Opera or Netscape If you see the Beech Grove Wireless Nomadix Login Screen, then login using your username or account name that must be followed by @beechgrovewireless.com, sample: if your username is jdoe you would use jdoe@beechgrovewireless.com.

• Right click on the wireless icon next to the clock then left click on View Available Wireless Networks.
  
  
  
• Click on the Beech Grove Wireless then click on Connect
  
  
  
• Click on Close to exit.
  
  
• Open your Web browser like Safari, Firefox, Internet Explorer, Opera or Netscape, then you will see the Beech Grove Wireless Nomadix Login Screen, then login using your username or account name that must be followed by @beechgrovewireless.com, sample: if your username is jdoe you would use jdoe@beechgrovewireless.com.

• Right click on the wireless icon next to the clock then left click on Connect to a network.
  
  
  
• Click on Beech Grove Wireless then click on Connect.
  
  
  
• Click on Close to exit.
  
  
  
• Open your Web browser like Safari, Firefox, Internet Explorer, Opera or Netscape, then you will see the Beech Grove Wireless Nomadix Login Screen, then login using your username or account name that must be followed by @beechgrovewireless.com, sample: if your username is jdoe you would use jdoe@beechgrovewireless.com.

• Click on the wireless icon in the upper right corner then select the Beech Grove Wireless
  
  
  
• Open your Web browser like Safari, Firefox, Internet Explorer, Opera or Netscape, then you will see the Beech Grove Wireless Nomadix Login Screen, then login using your username or account name that must be followed by @beechgrovewireless.com, sample: if your username is jdoe you would use jdoe@beechgrovewireless.com.

Beech Grove Wireless has implemented and will enforce all of its polices and agreements including Acceptable Use Policy, Privacy Policy and Service Agreement for all Beech Grove Wireless customers, which can be accessed online at www.beechgrovewireless.com.

Beech Grove Wireless strongly recommends all Internet users have some sort of Anti-Virus and firewall protection program installed on their computer systems. The links to free versions of these programs are accessible on your informational CD and at www.beechgrovewireless.com.